RenoVision FAQs

getting started how do i get set up? if you've been invited to the beta group, you'll receive emailed instructions to access the 3d app and skipp portal, plus select your default cabinetry and palette if you have any questions about these instructions, please email support\@skipp ai the 3d app what is the 3d app? the 3d app is a tool to scan a homeowner's space this scan will give you measurements, a 3d model, and capture existing conditions for the space which devices can use the 3d app? the 3d app uses lidar to scan a space this means only devices that have lidar technology are able to use the app devices that can use the skipp 3d app why is the 3d app loading or scanning slowly? if you have multiple apps open, it can slow down the scan ui and delay loading try closing any other apps you have open before you attempt to scan again which scan(s) do i need to take? you need to create that first scan of your kitchen make sure to scan your kitchen so that the bounding boxes appear, and review the 3d model to ensure full coverage optional we also recommend you include panoramas of the space, to help us troubleshoot any issues if they arise tap add panos and follow the instructions to take 1 2 panos you can also add 3d measurements—just tap ' take 3d measurements ' to get started why am i having issues with my scan? while renovision is in beta, we do expect there will be some bugs and issues that said, there are steps you can take to ensure your scan turns out as accurate as possible close other apps if you have too many apps open at once, it can cause the 3d app to lag update your device's os older operating systems can cause glitches you can check for and install software updates by going to settings > general > software update scan a kitchen renovision doesn't currently work on other room types but not just the kitchen don't stop your scan at the kitchen door you'll get better results if your scan includes a little bit of the areas next to the kitchen this is especially important is you're scanning a small kitchen look at the 3d model while you build the floor plan, you'll see a 3d model appear in real time at the bottom of your screen look at this model as you scan and "preview 3d floorplan" before uploading to make sure everything is captured correctly slow down if you see the 3d model doesn't look as expected, move more slowly when you scan end with the kitchen sink apple room plan has a tough time capturing sinks if possible, we recommend ending your scan at the kitchen sink to try and better capture this element renovision design how long do i need to wait before receiving my renovision design? the current wait time is around 30 minutes how will i know when my renovision design is ready? you'll receive an email alerting you that your renovision design is ready click on the link in that email to view your design what does my renovision design include? your renovision design includes a 3d walkthrough, renderings of the space, and a list of materials with real costs what design rules does renovision use? today, the design will only show the same kitchen footprint with a slightly optimized cabinetry runs based on the selected cabinetry there are currently not options to change the footprint or layout of your renovision design for that, you'd need to download a 2020 file what materials will be included in my renovision design? when you receive your renovision design, it will include the materials based on the cabinetry manufacturer and design palette that you chose as your pre sets you can always change your pre sets or edit your materials after you receive the design can i edit my design pre sets? yes! click on the carrot next to your name in the upper right corner of the page and click "renovision settings" then you'll be able to select the cabinetry manufacturer and design palette these preferences will update immediately, so you can always update this before you take a new scan to help customize your next renovision design how do i change the materials in my renovision design? follow step 3 edit your renovision design to change your materials and update the price and/or renderings for your renovision design what if skipp doesn't have the cabinetry brand i want to use? if skipp doesn't support your preferred cabinetry manufacturer, you'll be able to select the correct manufacturer and style when you request your 2020 file can i select different cabinet door styles for an island or wall cabinet? yes! scroll to your cabinet selection and click the blue +add button select the type of cabinetry you'd like to add then you can make your selections for this cabinetry how do i select backsplash and flooring? if you scroll down to the surfaces section, you'll see that backsplash and flooring are sub categories click on each and you'll be able to edit them how do i edit the pricing before sharing with a homeowner? you can easily remove or edit the pricing in your skipp proposal, based on what you'd like the homeowner to see edit price estimates and quotes how do i make other changes to my design? these are currently the extent of edits you can make within the skipp portal to make additional edits, you can step 4 download your design and finalize the design yourself in 2020 if you don't use 2020, inquire about skipp's design services by emailing us at support\@skipp ai can i use skipp to finalize my design, instead of doing it myself in 2020? skipp does offer design services to select users please contact us at support\@skipp ai if you're interested in learning more contact us not seeing an answer to your question? email us at support\@skipp ai